Yes we are! Although the operating costs have continued to rise during these testing times, we are constantly adapting to the situation as needed and are still successfully delivering orders to all customers worldwide.
We ship worldwide to most countries. Every order is provided with a tracking number for you to track your package shipping and delivery in real-time.
You can track the parcel via the email we sent you. You will also receive automatic delivery notifications whenever your order reaches a checkpoint, so you won't not need to manually look up your order. We also have a link to our Order Tracking page on our Home Page.
We accept payments through Paypal and Stripe.
Contact us as soon as possible if you wish to amend your order. We only allow amendments to be made within 6 hours after an order is placed, and we will try our best to edit the order as requested if has yet to be packed and handed over to our courier. It is your responsibility to provide accurate shipping info and select the your products correctly.
You will receive an email with tracking information once your order is dispatched.
Absolutely! We have a 30-Day Guaranteed Satisfaction policy from the date you receive your parcel. Read our Returns Policy page for more info. If you are unhappy with your order, we encourage you to contact us us directly through our Contact Us page, so that we may resolve your issue immediately.
If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via the Contact Us page on our website.